Telecalling Officer

Telecalling Officer

Job Description

The Tele fundraisers are the ambassadors of various Non-Government Organisations, focusing particularly on raising awareness and funding from existing one-off and regular donors, developing a stronger commitment towards conservation, and upgrading, reactivating or converting them into regular donors.

Major Duties and Responsibilities:

• • Create public awareness to support Non-Government Organisation efforts
• • Call donors to upgrade their regular gifts reactivate lapsed regular gifts or convert donors or petition signatories.
• • Be well-versed in representing Non-Government Organisation goals and objectives for awareness and education to the prospective donors
• • Attend regular training and discussions for improvement
• • Maintain good relationships with supporters and a high level of donor care

Skills Required

• • Great interpersonal skills.
• • Exceptional oral and written communication skills.
• • Strong organizational skills.
• • Ability to work in a team or individually as and when required.
• • Ability to manage and handle multiple tasks.
• • Outstanding problem-solving skills.
• • Exceptional attention to detail.
• • Hard-working individual.
• • Good time management abilities.
• • Strong decision-making skills.
• • Ability to tolerate stress and pressure.

Required Experience and Qualifications

• • Minimum High school diploma or equivalent.
• • Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
• • Professional certification in sales and marketing will be an advantage.
• • Excellent spoken English and Local language
• • Experience in telesales or Resource Mobilization will be an added advantage
• • You are an action-driven person that enjoys achieving and exceeding targets
• • You have energy, passion and self-confidence that are combined with strong personal values and genuine motivation for wanting to make the world a better place
• • You have self-awareness and self-motivation to maintain a state of high performance
• • You enjoy learning about yourself & others and are open to feedback & coaching
• • You can influence others to take action through compelling conversations that connect on a personal level
• • Strong team player